Summary:
Roadzen partners with Simple Energy and a global reinsurer to offer extended warranties for electric scooters.
The collaboration provides an integrated warranty and claims process through the Simple Energy app.
AI-powered technology streamlines policy pricing and claims processing for enhanced customer experience.
Simple Energy focuses on developing long-lasting batteries for their electric vehicles.
The partnership aims to improve customer satisfaction and peace of mind in the growing EV market.
Introduction
Indian insurtech Roadzen has joined forces with Simple Energy, a leading electric vehicle (EV) manufacturer, and a global reinsurer to deliver extended warranties for their electric scooters. This collaboration aims to enhance the customer experience by integrating warranty services directly into the Simple Energy app.
The Partnership
The partnership enables a seamless warranty and claims process through the Simple Energy app. The global reinsurer involved provides the necessary underwriting capacity and manages the claims settlement, ensuring a smooth experience for customers.
Credit: nrqemi / Shutterstock.
About Simple Energy
Simple Energy is recognized for its electric scooter known as the Simple One. The company is dedicated to developing EV components, focusing on creating long-lasting batteries to enhance the driving experience compared to traditional internal combustion engine vehicles (ICE). Their manufacturing operations are based in Tamil Nadu, India.
Roadzen's AI-Powered Solutions
As the program administrator, Roadzen utilizes an AI-powered technology platform to optimize the entire process from purchase to claims for Simple Energy customers. This platform efficiently handles:
- Policy pricing and issuance
- Premium collection
- Real-time claims processing across various currencies
Executive Insights
Simple Energy CEO Suhas Rajkumar stated that this collaboration allows them to provide a seamless, future-ready warranty solution, enhancing customer satisfaction with integrated services at their fingertips. Roadzen CEO Rohan Malhotra emphasized the importance of using AI technology to streamline processes, offering peace of mind to customers in the rapidly evolving EV market.
Comments