Inkeep makes it super easy to turn your docs and other content into a copilot for your product. Use Inkeep as a search bar, "Ask AI" chat button, or Slack/Discord bots for your community or support team.Hi PH! I’m Nick, founder at Inkeep. I'm ecstatic to share Inkeep with the community.
You can find Inkeep today in the docs and help centers of products you may already be familiar with: Anthropic, Pinecone, Lemon Squeezy, Postman, Clerk, Bun, Drizzle, Resend, and others. Look for the "Ask AI" button or click on the search bar -- that's us.
Quality is #1
The teams we work with have incredibly high expectations for the accuracy of responses, helping us continually raise our quality bar.
That's our top priority at Inkeep: helping teams feel confident about shipping AI solutions that help their users. This is where we're keen on standing out.
Other things we care about
🌀 Reaching users where they are: Slack, Discord, Docs, In-App -- anywhere! 🔗 Rich citations so users can inspect the underlying sources 📊 Actionable reports that pinpoint documentation and product gaps 👨💻 Good devex: 15+ quickstarts and extensible UI components and APIs 🔧 Minimal effort for engineering teams (it’s as easy as a snippet of JS)
Our background
My co-founder @robert_inkeep and I met 8+ years ago as MIT undergrads and have both worked in and been passionate about AI and product-led teams.
When the genAI wave started, we believed there was a huge opportunity to make products easier to use, documentation easier to navigate, and to let product teams focus on answering novel questions and closing content loops.
Today, we’re fortunate to have the help of our amazing team members who have a wide range of experience in ML, search and data pipelines, and amazing end-user experiences.
Our ask
We'd love to hear from you if you've seen us in the wild or have thoughts on how AI interplays with customer-facing search and support experiences.
And if you’re curious to try Inkeep for your own product - just drop a link on our landing page (inkeep.com/producthunt) and we’ll send you a demo, no meeting or credit card required.@robert_inkeep @nick_inkeep Cheers to the team behind this! Wishing you all the best on this new adventure. What are you most excited about with this launch?@robert_inkeep @kjosephabraham good question. Excited to just share more broadly what we've been working on and hear what people think.Meow Product Hunt 👋
It's launch week for Inkeep! This week, @nick_inkeep @robert_inkeep and team are launching a new feature every day, including a Slack & Discord bot and a UI kit.
This crazy week keeps going with this launch. Join the fun!@nick_inkeep @robert_inkeep @fmerian Exciting times, Flo! 🎉 The daily feature launches are a fantastic way to engage the community. The Slack/Discord bot will really enhance support. Keep pushing those boundaries! Looking forward to what’s next!@robert_inkeep @fmerian @a_zelenkov Thanks Alexander! Doing a Launch Week along with our Product Hunt Launch has been a fantastic idea.Hey, congrats on the launch! Looks great but a bit expensive as well. Is there a demo video to look at all inkeep capabilities?@chaitanyabadavein Thanks Chaitanya. Filmed a video, check it out here: https://youtu.be/cqi8QgJRU9A
Re:pricing, we aim to make it accessible to all teams, always happy to chat.It looks good and complete, hence supporting.
But I find it incredibly expensive and with unbalanced plans. I don't see many bootstrapped startups using it at those prices. An in-house, custom solution costs like one month and unlimited sources, search bar, but most of all: own brand. I understand you want and need to put your name out there, but when it comes to B2B SaaS white labeling is paramount, these days. You're charging a lot while mandating to advertise your product: that's a bad move, in my opinion.
1000 questions a month end up serving 67 of your clients' customers or team members on average, and that adds up to 3 bucks per customer/team-member per month for your client: that's unsustainably high for most products ranging between 10 and 50 bucks per month, plus the number of clients served makes the "entry" plan insufficient pretty pretty quickly.
A tip from a founder: Intercom offers one year on the highest plan (still cheaper than yours) for free to startups and it's no secret. Why one should pay 5k for your intermediate plan which still has limitations like white labeling and questions? Have you considered allowing to use OpenAI credits (also easy to get 2500 for free for startups which ends up being 6 months of your intermediate plan)? If you are catering to startups, you need to think like one, in my opinion.
Please, take this as constructive criticism, as I think Inkeep is a very good product with great potential and I am supporting it as such. But the prices and plans are not PHunters-friendly, in my opinion. Or at least not for me. A different thing might be if you only cater to enterprises, but based on your plans it wouldn't look like so.@fabiosalvadori Hey Fabio, you know what, we're scrapping the per-question pricing. Keeps things simple and predictable for teams. Updating the website as we speak, appreciate the feedback!
